Business process outsourcing

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Business process outsourcing

Business process outsourcing (BPO) is the practice of contracting a specific work process or processes to an external service provider. The services can include payroll, accounting, telemarketing, data recording, social media marketing, customer support, and more. BPO usually fills supplementary as opposed to core business functions, with services that could be either technical or nontechnical.
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Information Technology Outsourcing Solutions

Webjyor Infotech provides effective technological software solutions that support your business growth. Qualified software engineers and developers are adroit in the latest technologies for on premise, cloud, mobile and web solutions. We take care of the complete process of design, development, deployment and maintenance. By choosing Webjyor infotech as a partner, you can be assured of a cost-effective and timely delivery

  • Software Application Development
  • Web Application Development
  • Mobile Application Development
  • Software Testing & Quality Assurance
  • Cloud Computing Application Development
  • AI & IOT

Customer Support Services

Organizations around the world work relentlessly to fend off competition and acquire customers. But ensuring that these customers stay loyal is a real challenge. With customer expectations on the rise, customer support services have the power to improve customer retention through effective resolution of queries and issues. Companies have recognized that customer support is not just another cost centre but the face of a company and can help gain competitive advantage.

Back-Office Support Services

Most market players, across industries and around the globe, are increasingly faced with cut-throat competition. It is therefore logical to outsource non-core functions and channel resources on central business operations, to remain competitive and accelerate business growth.
Webjyor Infotech gives you the freedom to focus your efforts on what matters most, by taking over your labor-intensive operations. Be it data entry or content creation, photo editing or even order management, we provide expert solutions that can improve bottom-line and bring down operational cost. What’s more, as your partner, we don’t just stop at providing quality support; instead we extend services that deliver a measurable impact.
TruppGlobal’s custom tailored back office services help save time on tedious processes, increase operational efficiency and cut costs.Our back-office outsourcing services include document management, data entry, data processing, internet research, data mining, content moderation, content creation, claims processing, transcription, photo retouching and ecommerce catalogue management.

Benifits Of BPO

Reduced Cost

BPO not only helps in reducing cost but also increase productivity and raise revenue significantly. Cost reduction is possible through process improvements, reengineering, and use of technologies that reduce and bring administrative and other costs under control. Outsourcing helps the company maintain lower rates with better service solutions, thereby giving them a better market position and even a competitive advantage.

Transfer of responsibilities

You and your internal team can be free from extra obligations, once you connect with services of a BPO firm. It also helps you with risk mitigation programs to enable your team to concentrate on other important tasks.

Focus on core business

Efficient business strategy is essential to take the business to the top. Outsourcing enables the top management level to hand over critical but non-core activities of the business to the third party. This facilitates top management level to concentrate on the core activities.

Excellent Source of Customer Feedback

BPO employees are in direct contact with the customers, as a result of which they are able to receive a first-hand feedback about products and services.

Enhanced efficiency and quality areas

Outsourcing BPO can give your services added quality and productivity. In this way helping you to impress your clients and appreciate the long-term association with them. It allows experts to handle business processes significantly decrease the margin of error.

Rule the global market

If an organization decides to enter an overseas market, some activities that require local market knowledge, national law expertise, or fluency in a foreign language can be assigned to a BPO company. It helps in boosting efficiency and quicker expansion.

Promising Peace of Mind

Start-ups and SMBs need a partner they can trust to scale.

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